Active Program Profiles
The LifeBridge toolkit couldn't have been compiled without the expertise and input of about a dozen programs that were operational by mid-2018. Since then, another dozen or more programs have started up and continued to innovate. In fact, there are some exciting new ways medical societies, mostly at the county level, but also at the state and specialty level are promoting physician well-being. Here are some that have agreed to be listed as resources.
ADA county medical society | Total Members: 2204
|
Program name: Physician Vitality Program
Program start date: December 2016
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Small Groups (non-counseling) or Group Startup, Facilitation, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy.
For 2019, how many discrete members have you served? 42
For 2019, how many sessions have you provided? 174
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office or by telehealth.
Which members are eligible for services? Physicians, Medical Residents, Nurse Practitioners, Physician Assistants and Retired Members of the Association.
Appointments allowed per member: 8 per 12 month period
Current therapist hourly billing rate: $125
No-show billing allowed? Yes
Member financial responsibility: No
Do you offer telehealth appointments? Yes
Do you survey program participants for satisfaction? Attempt
Demographics collection: Age, Gender, Specialty, Employment Status, Medical Provider Type, Challenges Faced, Appointment Urgency and Telemedicine Provided.
Are there any variants or features to your counseling program worth mentioning? In 2020, we added a Resident Meet and Greet (30 minutes no paperwork) appointments this year to facilitate introduction to the program. We arrange the appointment with scheduling help from the residency program and email introducing resident to counselor who follows-up directly. They can cancel if they want.
We also expanded to non-members locally and al state medical association members to access our program due to COVID this spring.
What is the biggest success of your program? We are experiencing a huge surge of appointments in 2020 due to the addition of telehealth. By mid year, we already met our budget for appointments for the year.
What surprises did you have as a result of establishing the program? ACMS developed its program during 2016 with a working group of physicians and behavioral health experts. Since then, it has become one of the key bread and butter benefits of our medical society and what we are now most known for. While it was satisfying to start the program, what I didn't anticipate was the working group's synergy that continued into some other collaborative projects and deep relationships to this day. Out of those relationships, two competing hospitals formed similar peer-to-peer programs for their medical staffs, a coalition to promote physician well-being was born, ongoing training and communications were stablished across institutions, and a general sense of momentum has be maintained for 5 years.
Physician Quotes: "I just wanted to send you a quick note to say thank you for making physician wellness a propriety. Specifically, thank you for advocating for the physician vitality program. I have utilized this program in the past but life is busy and there are plenty of excuses for not making mental health a priority."
What is the best advice you can give to somebody thinking of starting a program? You need a physician advocate to help you promote the program initially. You DEFINITELY need to have physicians vet your counselors/therapists. We have had some unqualified therapists apply who would not have communicated program excellence. Make all decisions around confidentiality first and foremost when marketing program.
Program start date: December 2016
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Small Groups (non-counseling) or Group Startup, Facilitation, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy.
For 2019, how many discrete members have you served? 42
For 2019, how many sessions have you provided? 174
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office or by telehealth.
Which members are eligible for services? Physicians, Medical Residents, Nurse Practitioners, Physician Assistants and Retired Members of the Association.
Appointments allowed per member: 8 per 12 month period
Current therapist hourly billing rate: $125
No-show billing allowed? Yes
Member financial responsibility: No
Do you offer telehealth appointments? Yes
Do you survey program participants for satisfaction? Attempt
Demographics collection: Age, Gender, Specialty, Employment Status, Medical Provider Type, Challenges Faced, Appointment Urgency and Telemedicine Provided.
Are there any variants or features to your counseling program worth mentioning? In 2020, we added a Resident Meet and Greet (30 minutes no paperwork) appointments this year to facilitate introduction to the program. We arrange the appointment with scheduling help from the residency program and email introducing resident to counselor who follows-up directly. They can cancel if they want.
We also expanded to non-members locally and al state medical association members to access our program due to COVID this spring.
What is the biggest success of your program? We are experiencing a huge surge of appointments in 2020 due to the addition of telehealth. By mid year, we already met our budget for appointments for the year.
What surprises did you have as a result of establishing the program? ACMS developed its program during 2016 with a working group of physicians and behavioral health experts. Since then, it has become one of the key bread and butter benefits of our medical society and what we are now most known for. While it was satisfying to start the program, what I didn't anticipate was the working group's synergy that continued into some other collaborative projects and deep relationships to this day. Out of those relationships, two competing hospitals formed similar peer-to-peer programs for their medical staffs, a coalition to promote physician well-being was born, ongoing training and communications were stablished across institutions, and a general sense of momentum has be maintained for 5 years.
Physician Quotes: "I just wanted to send you a quick note to say thank you for making physician wellness a propriety. Specifically, thank you for advocating for the physician vitality program. I have utilized this program in the past but life is busy and there are plenty of excuses for not making mental health a priority."
What is the best advice you can give to somebody thinking of starting a program? You need a physician advocate to help you promote the program initially. You DEFINITELY need to have physicians vet your counselors/therapists. We have had some unqualified therapists apply who would not have communicated program excellence. Make all decisions around confidentiality first and foremost when marketing program.
Allegheny County Medical Society | Total Members: 2744
|
Program name: ACMS Physician Wellness Program
Program start date: December 2017
Individuals served in the last 12 months through your program: No Data Reported Yet
Appointments provided in the last 12 months: No Data Reported Yet
Appointment process: Appointments are made through a designated lead counsellor to be held at the therapist’s regular office.
Appointments allowed per member: 4 one‐time only appointments
Current therapist hourly billing rate: $200
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: No
Demographics collection: Age, Gender, Specialty, Challenges Faced
Eligible members: Physicians, Medical Residents, Retired Members
In addition to your program, what other member wellness activities do you provide: Counseling Sessions
Program start date: December 2017
Individuals served in the last 12 months through your program: No Data Reported Yet
Appointments provided in the last 12 months: No Data Reported Yet
Appointment process: Appointments are made through a designated lead counsellor to be held at the therapist’s regular office.
Appointments allowed per member: 4 one‐time only appointments
Current therapist hourly billing rate: $200
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: No
Demographics collection: Age, Gender, Specialty, Challenges Faced
Eligible members: Physicians, Medical Residents, Retired Members
In addition to your program, what other member wellness activities do you provide: Counseling Sessions
Collier County Medical Society | Total Members: 640
|
Program name: CCMS Physician Wellness Program
Program start date: February 2017
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy and Wellness Events.
For 2019, how many discrete members have you served? 24
For 2019, how many sessions have you provided? 107
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office, mutually convenient location or Telehealth.
Which members are eligible for services? Physicians, Medical Residents, Retired Members of the Association. During COVID, Alliance spouses and non-member physicians
How many appointments are allowed per member? 6 per calendar year
What is your regular billing amount per 1 hour appointment? $175
Do you allow therapists to bill for no-shows? No
Is the member required or asked to pay anything and if so how much? No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Challenges faced (e.g. depression, marital, etc.) and Referrals Made.
Do You Survey Program Participants for Satisfaction? Yes
What is the biggest success of your program? Since CCMS started our wellness program in 2017, we have seen utilization nearly double each year, while acceptance and appreciation of the program is also noticeably increasing. As word continues to spread, more and more physicians will be comfortable using the program and obtain the help they desire. We know from the survey responses how deeply important this program has been to many of the participants, but truly if we helped only one physician, it is worth it.
Do you have any participant quotes we can share publicly? "[The CCMS program psychologist] has made a lasting impact on my improved ability to practice medicine without unnecessary stress which I used to place on myself."
"[The CCMS program psychologist] has been an incredible asset to my mental health. He is very caring, extremely knowledgeable, and knows how to clearly explain his solutions to all types of life's problems. The service is great. The high quality of therapist that I have found through this resource has been an invaluable tool to finding mental clarity."
"The sessions made me realize how important it is to seek help.”
“It brought me out of an abyss.”
“This is a great benefit for local physicians - I would highly recommend & will suggest to others.”
What's the best advice you can give to somebody thinking of starting a program? My advice is, don't wait for a financial windfall to support your program before launching, as the money will most likely come after the program has time to gain traction. At CCMS we were not able to raise additional funds for the program at the start, and decided that it was more important to get the counseling sessions up and running without waiting for financial backers. By the time we were in need of additional funding to keep up with increased utilization, we were able to more easily demonstrate the necessity of the program and the benefits of ensuring its future. Now, financial supporters are providing us the funds we need.
Anything we forgot? A useful tool in helping to ease the stigma of seeking counseling/coaching services and increase support word-of-mouth is to introduce the idea of a "New Year Mental Wellness Check-Up". The CCMS Physician Wellness program launched this campaign in January 2020 and saw our largest month of utilization to date. It is possible some of those physicians became more open to the idea of counseling after their "check-up" with the psychologist and were able to address issues before they became worse. Additionally, there are now more physicians having comfortable interactions with our wellness program, and can help share that news with their colleagues.
Program start date: February 2017
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy and Wellness Events.
For 2019, how many discrete members have you served? 24
For 2019, how many sessions have you provided? 107
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office, mutually convenient location or Telehealth.
Which members are eligible for services? Physicians, Medical Residents, Retired Members of the Association. During COVID, Alliance spouses and non-member physicians
How many appointments are allowed per member? 6 per calendar year
What is your regular billing amount per 1 hour appointment? $175
Do you allow therapists to bill for no-shows? No
Is the member required or asked to pay anything and if so how much? No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Challenges faced (e.g. depression, marital, etc.) and Referrals Made.
Do You Survey Program Participants for Satisfaction? Yes
What is the biggest success of your program? Since CCMS started our wellness program in 2017, we have seen utilization nearly double each year, while acceptance and appreciation of the program is also noticeably increasing. As word continues to spread, more and more physicians will be comfortable using the program and obtain the help they desire. We know from the survey responses how deeply important this program has been to many of the participants, but truly if we helped only one physician, it is worth it.
Do you have any participant quotes we can share publicly? "[The CCMS program psychologist] has made a lasting impact on my improved ability to practice medicine without unnecessary stress which I used to place on myself."
"[The CCMS program psychologist] has been an incredible asset to my mental health. He is very caring, extremely knowledgeable, and knows how to clearly explain his solutions to all types of life's problems. The service is great. The high quality of therapist that I have found through this resource has been an invaluable tool to finding mental clarity."
"The sessions made me realize how important it is to seek help.”
“It brought me out of an abyss.”
“This is a great benefit for local physicians - I would highly recommend & will suggest to others.”
What's the best advice you can give to somebody thinking of starting a program? My advice is, don't wait for a financial windfall to support your program before launching, as the money will most likely come after the program has time to gain traction. At CCMS we were not able to raise additional funds for the program at the start, and decided that it was more important to get the counseling sessions up and running without waiting for financial backers. By the time we were in need of additional funding to keep up with increased utilization, we were able to more easily demonstrate the necessity of the program and the benefits of ensuring its future. Now, financial supporters are providing us the funds we need.
Anything we forgot? A useful tool in helping to ease the stigma of seeking counseling/coaching services and increase support word-of-mouth is to introduce the idea of a "New Year Mental Wellness Check-Up". The CCMS Physician Wellness program launched this campaign in January 2020 and saw our largest month of utilization to date. It is possible some of those physicians became more open to the idea of counseling after their "check-up" with the psychologist and were able to address issues before they became worse. Additionally, there are now more physicians having comfortable interactions with our wellness program, and can help share that news with their colleagues.
Duval County Medical Society Foundation | total members: 1738
|
Jacksonville, Florida
Marissa Saftner | (904) 355‐6561 Active Physician Members: 918 Total Members: 1738 |
Program name: Physician Wellness Program
Program start date: January 2017
Individuals served in the last 12 months through your program: 23
Appointments provided in the last 12 months: 43
Appointment process: 24/7 Hotline to be held at the therapist’s regular office.
Appointments allowed per member: 6 per calendar year
Current therapist hourly billing rate: $100
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: No
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Medical Provider Type, Challenges faced, Referrals Made, Appointment Urgency
Eligible members: Physicians, Medical Residents, NPs, PAs, Medical Students,
Retired Members
In addition to your program, what other member wellness activities do you provide: Coaching Sessions, CME Style Training, Online Resources and Links Wellness Articles in Newsletter/Online
Program start date: January 2017
Individuals served in the last 12 months through your program: 23
Appointments provided in the last 12 months: 43
Appointment process: 24/7 Hotline to be held at the therapist’s regular office.
Appointments allowed per member: 6 per calendar year
Current therapist hourly billing rate: $100
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: No
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Medical Provider Type, Challenges faced, Referrals Made, Appointment Urgency
Eligible members: Physicians, Medical Residents, NPs, PAs, Medical Students,
Retired Members
In addition to your program, what other member wellness activities do you provide: Coaching Sessions, CME Style Training, Online Resources and Links Wellness Articles in Newsletter/Online
Lane County Medical Society | total Members: 776
|
Program name: Provider Wellness Program
Program start date: September 2012
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, Group therapy (counseling), Small Groups (non-counseling) or Group Startup Facilitation, Online Resources and Links, Wellness articles in newsletter/online and Systems Change Advocacy.
For 2019, how many discrete members have you served? 66
For 2019, how many sessions have you provided? 354
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made through therapists' group regular scheduling process.
Where are appointments kept? Therapist's Regular Office and Telehealth.
Which members are eligible for services? Physicians, Nurse Practitioners, Physicians Assistants and Retired Members of the Association.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment? $200
Do you allow therapists to bill for no-shows? Yes
Do you offer telehealth appointments? Yes
Are there any variants or features to your counseling program worth mentioning? Coaching is separate from our counseling services.
What demographics do you collect from your therapists on members? Challenges faced (e.g. depression, marital, etc.)
Do You Survey Program Participants for Satisfaction? No
Program start date: September 2012
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, Group therapy (counseling), Small Groups (non-counseling) or Group Startup Facilitation, Online Resources and Links, Wellness articles in newsletter/online and Systems Change Advocacy.
For 2019, how many discrete members have you served? 66
For 2019, how many sessions have you provided? 354
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made through therapists' group regular scheduling process.
Where are appointments kept? Therapist's Regular Office and Telehealth.
Which members are eligible for services? Physicians, Nurse Practitioners, Physicians Assistants and Retired Members of the Association.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment? $200
Do you allow therapists to bill for no-shows? Yes
Do you offer telehealth appointments? Yes
Are there any variants or features to your counseling program worth mentioning? Coaching is separate from our counseling services.
What demographics do you collect from your therapists on members? Challenges faced (e.g. depression, marital, etc.)
Do You Survey Program Participants for Satisfaction? No
Lee County Medical Society | Total Members: 685
|
Program name: Physician Wellness Program
Program start date: February 2017
Individuals served in the last 12 months through your program: 10
Appointments provided in the last 12 months: N/A
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 6 per calendar year
Current therapist hourly billing rate: $165
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Gender, Specialty, Challenges Faced, age range
Eligible members: Physicians, Medical Residents, Retired Members
In addition to your program, what other member wellness activities do you provide: Online Resources and Links, Wellness Articles in Newsletter/Online
Program start date: February 2017
Individuals served in the last 12 months through your program: 10
Appointments provided in the last 12 months: N/A
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 6 per calendar year
Current therapist hourly billing rate: $165
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Gender, Specialty, Challenges Faced, age range
Eligible members: Physicians, Medical Residents, Retired Members
In addition to your program, what other member wellness activities do you provide: Online Resources and Links, Wellness Articles in Newsletter/Online
Lexington Medical Society | Total members: 2300
|
Program name: LMS Physician Wellness Program
Program start date: January 2016
Is Physician Well-Being a major priority of your current county society activities?: Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions
For 2019, how many discrete members have you served? 600
For 2019, how many sessions have you provided? 242
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made through therapists' group regular scheduling process.
Where are appointments kept? Therapist's Regular Office and teletherapy.
Which members are eligible for services? Physicians, Medical Residents and Medical/PA/NP Students.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment: $130
Do you allow for therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? $75
Do you offer telehealth appointments? Yes
Are there any variants or features to your counseling program worth mentioning? We include all the University of Kentucky medical residents and students in all campus locations in the state.
What Demographics do you collect from your therapists on members? Gender, Specialty, Employment Status, Medical Provider Type, Challenges faced and Appointment Urgency.
Do you survey program participants for satisfaction? Yes
What is the biggest success of your program? Expanded to cover all the residents, fellows and medical students at The University of Kentucky.
What surprises did you have as a result of establishing the program? How well everyone shifted to using teletherapy due to COVID.
What's the best advice you can give to somebody thinking of starting a program:
Key points for success:
Program start date: January 2016
Is Physician Well-Being a major priority of your current county society activities?: Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions
For 2019, how many discrete members have you served? 600
For 2019, how many sessions have you provided? 242
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made through therapists' group regular scheduling process.
Where are appointments kept? Therapist's Regular Office and teletherapy.
Which members are eligible for services? Physicians, Medical Residents and Medical/PA/NP Students.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment: $130
Do you allow for therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? $75
Do you offer telehealth appointments? Yes
Are there any variants or features to your counseling program worth mentioning? We include all the University of Kentucky medical residents and students in all campus locations in the state.
What Demographics do you collect from your therapists on members? Gender, Specialty, Employment Status, Medical Provider Type, Challenges faced and Appointment Urgency.
Do you survey program participants for satisfaction? Yes
What is the biggest success of your program? Expanded to cover all the residents, fellows and medical students at The University of Kentucky.
What surprises did you have as a result of establishing the program? How well everyone shifted to using teletherapy due to COVID.
What's the best advice you can give to somebody thinking of starting a program:
Key points for success:
- Picking a good therapy service
- Ideally, have the therapy group manage the appointments
- Design your program to ensure confidentiality
- Market you program
Madison County Medical Society | total members: 733
|
Program name: Physicians Resource Network
Program start date: May 2018
Appointment process: Members can schedule with contracted providers directly or contact the society for a referral to be held at the therapist’s regular office or wherever mutually convenient
Appointments allowed per member: 3 per calendar year
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialist or Primary Care, Burnout Survey
Eligible members: Physicians, Residents
In addition to your program, what other member wellness activities do you provide: Wellness Events, Coaching Sessions, Online Resources and Links, Wellness Articles in Newsletter and Email Communications, Systems Change Advocacy
Program start date: May 2018
Appointment process: Members can schedule with contracted providers directly or contact the society for a referral to be held at the therapist’s regular office or wherever mutually convenient
Appointments allowed per member: 3 per calendar year
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialist or Primary Care, Burnout Survey
Eligible members: Physicians, Residents
In addition to your program, what other member wellness activities do you provide: Wellness Events, Coaching Sessions, Online Resources and Links, Wellness Articles in Newsletter and Email Communications, Systems Change Advocacy
Medical Society of Metropolitan Portland | total members: 1108
|
Program name: Physician Wellness Program
Program start date: January 2015
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, Small Groups (non-counseling) or Group Startup Facilitation, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 67
For 2019, how many sessions have you provided? 284
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents, Nurse Practitioners, Physicians Assistants, Medical/PA/NP Students, Retired Members of the Association and Podiatrists.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment? $175
Do you allow therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? No
What demographics do you collect from your therapists on members? Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type and Appointment Urgency.
Do You Survey Program Participants for Satisfaction? Yes
Program start date: January 2015
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Coaching Sessions, Small Groups (non-counseling) or Group Startup Facilitation, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 67
For 2019, how many sessions have you provided? 284
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents, Nurse Practitioners, Physicians Assistants, Medical/PA/NP Students, Retired Members of the Association and Podiatrists.
How many appointments are allowed per member? 8 per calendar year
What is your regular billing amount per 1 hour appointment? $175
Do you allow therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? No
What demographics do you collect from your therapists on members? Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type and Appointment Urgency.
Do You Survey Program Participants for Satisfaction? Yes
Montgomery County Medical Society | total members: 1600
|
Program name: Physicians’ Resource Network
Program start date: November 2017
Individuals served in the last 5 months through your program: 15 (partial year)
Appointments provided in the last 12 months: 38 (partial year)
Appointment process: Appointments are made through the county society/foundation to be held at the therapist’s residence‐based practices.
Appointments allowed per member: 3 one‐time only
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Challenges Faced
Eligible members: Physicians
In addition to your program, what other member wellness activities do you provide: CME Style Training, Online Resources and Links, Wellness Articles in Newsletter/Online, Wellness Loaner Library, Systems Change Advocacy, Physician Collegiality Dinners
Program start date: November 2017
Individuals served in the last 5 months through your program: 15 (partial year)
Appointments provided in the last 12 months: 38 (partial year)
Appointment process: Appointments are made through the county society/foundation to be held at the therapist’s residence‐based practices.
Appointments allowed per member: 3 one‐time only
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Challenges Faced
Eligible members: Physicians
In addition to your program, what other member wellness activities do you provide: CME Style Training, Online Resources and Links, Wellness Articles in Newsletter/Online, Wellness Loaner Library, Systems Change Advocacy, Physician Collegiality Dinners
OKLAHOMA COUNTY MEDICAL SOCIETY | TOTAL MEMBERS 982
|
Oklahoma City, Oklahoma
Jana Timberlake | (405) 702‐0500 Active Physician Members: 718 Total Members: 982 |
Program name: Physician Wellness Program
Program start date: December 2017
Individuals served in the last 5 months through your program: 5 (partial year)
Appointments provided in the last 12 months: 14 (partial year)
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 8 per 12-month period
Current therapist hourly billing rate: $145
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Medical Provider Type, Challenges Faced
Eligible members: Physicians, Medical Residents, Retired Members
Program start date: December 2017
Individuals served in the last 5 months through your program: 5 (partial year)
Appointments provided in the last 12 months: 14 (partial year)
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 8 per 12-month period
Current therapist hourly billing rate: $145
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Medical Provider Type, Challenges Faced
Eligible members: Physicians, Medical Residents, Retired Members
Palm Beach County Medical Society | total members: 1500
|
Program name: Physician Wellness Program
Program start date: October 2017
What kind of activities do you do to promote physician wellness? Counseling Sessions and Wellness articles in newsletter/online.
In 2019, how many discrete members have you served? 15
In 2019, how many sessions have your provided? 21
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents, Physicians Assistants, Retired Members of the Association and Med students.
Appointments allowed per member: 6 sessions per member
Current therapist hourly billing rate: $100
No-show billing allowed? Yes
Member financial responsibility: No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender and Employment Status (e.g. system employed/independent).
Do You Survey Program Participants for Satisfaction? No
What is the biggest success of your program? This was a well thought out program with a Psychiatrist as the chair. He personally recommended the majority of our participating therapist and we've added a few on along the way. We spent several months working with the Call Center, creating a brochure before promoting the program.
What surprises did you have as a result of establishing the program? Surprised it hasn't been more utilized despite robust promotion and the fact we've had no calls or visits in 2020 with the pandemic.
What's the best advice you can give to somebody thinking of starting a program? Make sure to have a strong knowledgeable committee leading the way and go slow and steady. This needs to be well thought out months in advance of rolling out.
Program start date: October 2017
What kind of activities do you do to promote physician wellness? Counseling Sessions and Wellness articles in newsletter/online.
In 2019, how many discrete members have you served? 15
In 2019, how many sessions have your provided? 21
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents, Physicians Assistants, Retired Members of the Association and Med students.
Appointments allowed per member: 6 sessions per member
Current therapist hourly billing rate: $100
No-show billing allowed? Yes
Member financial responsibility: No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender and Employment Status (e.g. system employed/independent).
Do You Survey Program Participants for Satisfaction? No
What is the biggest success of your program? This was a well thought out program with a Psychiatrist as the chair. He personally recommended the majority of our participating therapist and we've added a few on along the way. We spent several months working with the Call Center, creating a brochure before promoting the program.
What surprises did you have as a result of establishing the program? Surprised it hasn't been more utilized despite robust promotion and the fact we've had no calls or visits in 2020 with the pandemic.
What's the best advice you can give to somebody thinking of starting a program? Make sure to have a strong knowledgeable committee leading the way and go slow and steady. This needs to be well thought out months in advance of rolling out.
Sierra Sacramento Valley Medical Society | total members: 3628
Program name: Joy of Medicine
Program start date: September 2017
Individuals served in the last 6 months through your program: 16 (partial year)
Appointments provided in the last 6 months: 60 (partial year)
Appointment process: Appointments are made by members directly with therapists or life coach at the therapist’s regular office or where ever mutually convenient
Appointments allowed per member: 6
Current therapist hourly billing rate: $125-140
No-show billing allowed? Yes
Member financial responsibility: No
Demographics collection: Group Affiliation
Eligible members: Physicians
In addition to your program, what other member wellness activities do you provide: Resiliency consultations with life coach, Peer groups in physician homes, CME Style Training, Online Resources and Links, Wellness Articles in Newsletter/Online, Small Groups, Gratitude Pop‐Ups.
Program start date: September 2017
Individuals served in the last 6 months through your program: 16 (partial year)
Appointments provided in the last 6 months: 60 (partial year)
Appointment process: Appointments are made by members directly with therapists or life coach at the therapist’s regular office or where ever mutually convenient
Appointments allowed per member: 6
Current therapist hourly billing rate: $125-140
No-show billing allowed? Yes
Member financial responsibility: No
Demographics collection: Group Affiliation
Eligible members: Physicians
In addition to your program, what other member wellness activities do you provide: Resiliency consultations with life coach, Peer groups in physician homes, CME Style Training, Online Resources and Links, Wellness Articles in Newsletter/Online, Small Groups, Gratitude Pop‐Ups.
Travis County Medical Society | total members: 4000
|
Program name: Physician Wellness Program
Program start date: August 2017
Individuals served in the last 8 months through your program: 29 (partial year)
Appointments provided in the last 12 months: 95 (partial year)
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 4 per 12 month period
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Attempt
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Medical Provider Type, Challenges Faced, Referrals Made, Appointment Urgency
Eligible members: Physicians, Spouses
In addition to your program, what other member wellness activities do you provide: Coaching Sessions, Small Groups (non‐counseling) or Group Startup Facilitation, Online Resources and Links, Wellness Articles in Newsletter/Online
Program start date: August 2017
Individuals served in the last 8 months through your program: 29 (partial year)
Appointments provided in the last 12 months: 95 (partial year)
Appointment process: Appointments are made by members directly with therapists to be held at the therapist’s regular office.
Appointments allowed per member: 4 per 12 month period
Current therapist hourly billing rate: $175
No-show billing allowed? Yes
Member financial responsibility: No
Conduct program participant survey: Attempt
Demographics collection: Age, Gender, Specialty, Employment Arrangement, Medical Provider Type, Challenges Faced, Referrals Made, Appointment Urgency
Eligible members: Physicians, Spouses
In addition to your program, what other member wellness activities do you provide: Coaching Sessions, Small Groups (non‐counseling) or Group Startup Facilitation, Online Resources and Links, Wellness Articles in Newsletter/Online
Western Carolina Medical Society | Active members 735
|
Program name: Healthy Healer Program
Program start date: June 2017
For 2019, how many discrete members have you served? 8
For 2019, how many sessions have you provided? 8
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office or by telemedicine.
Appointments allowed per member: 6 total per member
Current therapist hourly billing rate: $135
No-show billing allowed? Yes
Do you offer telehealth appointments? Yes
Member financial responsibility: After 6 WCMS-paid appointments, member can continue accessing services at a 10-20% discount.
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type, Challenges faced (e.g. depression, marital, etc.)
Do You Survey Program Participants for Satisfaction: Attempt
Which members are eligible for services: Physicians, Medical Residents, Physician Assistants, Medical/PA/NP Students, Retired Members of the Association, all administrative staff of our 100% member practice.
In addition to your program, what other member wellness activities do you provide: Counseling Session, Coaching Session, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy, Discount on meal delivery services, concierge services and private yoga therapy and meditation.
What is the biggest success of your program? The program growth we've experienced in terms of adding additional resources and services has been our biggest success. We started with therapy and coaching, but have expanded based on member feedback to include discounted meal delivery, concierge services, yoga therapy and meditation and educational wellness events.
What surprises did you have as a result of establishing the program? The response to our wellness events has been outstanding. We've brought in professional speakers from all over the country to present on a variety of topics including Mindfulness Based Stress Reduction, Interpersonal Communication, Moving from Burnout to Professional Fulfillment and more. The response from members has been very positive.
What is a horror story or mistake you made in establishing the program? Marketing the program effectively has been an ongoing struggle. Usage of therapy and coaching has been relatively low, though we are anticipating this will change as a result of our new NCHF grant. Not having the ability to pay for member appointments in full at the start of the program likely deterred members from utilizing the therapy services. Stigma associated with seeking assistance is also still a challenge in our region.
What's the best advice you can give to somebody thinking of starting a program? Connect with other medical societies who have successful wellness programs before launching your own. Other societies have provided WCMS with a wealth of valuable knowledge. Collect as much regional data as possible about what services your members would most highly value and work to eliminate barriers (stigma, financial challenges, etc.) before rolling out the program.
Program start date: June 2017
For 2019, how many discrete members have you served? 8
For 2019, how many sessions have you provided? 8
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists to be held at the therapist’s regular office or by telemedicine.
Appointments allowed per member: 6 total per member
Current therapist hourly billing rate: $135
No-show billing allowed? Yes
Do you offer telehealth appointments? Yes
Member financial responsibility: After 6 WCMS-paid appointments, member can continue accessing services at a 10-20% discount.
Conduct program participant survey: Yes
Demographics collection: Age, Gender, Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type, Challenges faced (e.g. depression, marital, etc.)
Do You Survey Program Participants for Satisfaction: Attempt
Which members are eligible for services: Physicians, Medical Residents, Physician Assistants, Medical/PA/NP Students, Retired Members of the Association, all administrative staff of our 100% member practice.
In addition to your program, what other member wellness activities do you provide: Counseling Session, Coaching Session, CME Style Training, Online Resources and Links, Wellness articles in newsletter/online, Systems Change Advocacy, Discount on meal delivery services, concierge services and private yoga therapy and meditation.
What is the biggest success of your program? The program growth we've experienced in terms of adding additional resources and services has been our biggest success. We started with therapy and coaching, but have expanded based on member feedback to include discounted meal delivery, concierge services, yoga therapy and meditation and educational wellness events.
What surprises did you have as a result of establishing the program? The response to our wellness events has been outstanding. We've brought in professional speakers from all over the country to present on a variety of topics including Mindfulness Based Stress Reduction, Interpersonal Communication, Moving from Burnout to Professional Fulfillment and more. The response from members has been very positive.
What is a horror story or mistake you made in establishing the program? Marketing the program effectively has been an ongoing struggle. Usage of therapy and coaching has been relatively low, though we are anticipating this will change as a result of our new NCHF grant. Not having the ability to pay for member appointments in full at the start of the program likely deterred members from utilizing the therapy services. Stigma associated with seeking assistance is also still a challenge in our region.
What's the best advice you can give to somebody thinking of starting a program? Connect with other medical societies who have successful wellness programs before launching your own. Other societies have provided WCMS with a wealth of valuable knowledge. Collect as much regional data as possible about what services your members would most highly value and work to eliminate barriers (stigma, financial challenges, etc.) before rolling out the program.
Manatee county medical society foundation | total members: 360
|
Program name: LifeBridge
Program start date: April 2019
Physician Well-Being a major priority of your current county society actives? Yes
What kind of activities do you do to promote physician wellness? Coaching Sessions, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 6
For 2019, how many sessions have you provided? 33
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents and Retired Members of the Association.
How many appointments are allowed per member? 8 per 12 month period
What is your regular billing amount per 1 hour appointment? $150
Do you allow therapists to bill for no-shows? Yes
What demographics do you collect from your therapists on members? Age, Gender
Specialty and Challenges faced (e.g. depression, marital, etc.).
Do You Survey Program Participants for Satisfaction? Yes
What is the biggest success of your program? Utilized by well known physicians who spoke personally about the program.
What surprises did you have as a result of establishing the program? Not as much usage during pandemic.
Do you have any participant quotes we can share publicly? "LifeBridge changed my life"
Program start date: April 2019
Physician Well-Being a major priority of your current county society actives? Yes
What kind of activities do you do to promote physician wellness? Coaching Sessions, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 6
For 2019, how many sessions have you provided? 33
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents and Retired Members of the Association.
How many appointments are allowed per member? 8 per 12 month period
What is your regular billing amount per 1 hour appointment? $150
Do you allow therapists to bill for no-shows? Yes
What demographics do you collect from your therapists on members? Age, Gender
Specialty and Challenges faced (e.g. depression, marital, etc.).
Do You Survey Program Participants for Satisfaction? Yes
What is the biggest success of your program? Utilized by well known physicians who spoke personally about the program.
What surprises did you have as a result of establishing the program? Not as much usage during pandemic.
Do you have any participant quotes we can share publicly? "LifeBridge changed my life"
Pulaski County Medical Society | Total Members: 1600
|
Program name: PCMS Healing the Healer Foundation
Program start date: January 2016
Is Physician Well-Being a major priority of your current county society activities? Moving in that direction.
What kind of activities do you do to promote physician wellness? Counseling Sessions and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 4
For 2019, how many sessions have you provided? 16
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians and Retired Members of the Association.
How many appointments are allowed per member? 6 per calendar year
What is your regular billing amount per 1 hour appointment? $130
Do you allow therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? No
What demographics do you collect from your therapists on members? Age, Gender, Specialty and Challenges faced (e.g. depression, marital, etc.).
Do You Survey Program Participants for Satisfaction? No
What is a horror story or mistake you made in establishing the program? The mistake I made was not having a seasoned marketing person help with the initial telling of our story. I have the society and a for profit 24 hour Medical Exchange I manage and not having that initial push has caused the program to lumber.
What's the best advice you can give to somebody thinking of starting a program? Before starting the program do not just have board support for it. Board support is nothing without a few good physicians who commit to advocating and working for the program
Chattanooga-Hamilton County Medical Society | total members: 1000
|
Program name: LifeBridge
Program start date: 2018
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Small Groups (non-counseling) or Group Startup Facilitation, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 30
For 2019, how many sessions have you provided? 82
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents and Retired Members of the Association.
How many appointments are allowed per member? 6 per 12 month period
What is your regular billing amount per 1 hour appointment? $100
Do you allow therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender
Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type
Challenges faced (e.g. depression, marital, etc.) and Appointment Urgency.
Do You Survey Program Participants for Satisfaction? Attempt
What is the biggest success of your program? Physicians have been very open to the program and they have been surprisingly transparent when they call me to discuss the program. A number of doctors have called to inquire about the program and say that while they aren't quite ready for counseling, it means a lot that this is a readily available resource. We have also had strong attendance in the programming we have done.
What surprises did you have as a result of establishing the program? Program directors at our residency program have been very grateful for the program and have promoted it widely among the residents.
What's the best advice you can give to somebody thinking of starting a program? Try to engage leadership from all area hospital systems to get support and buy-in from the program. If you have a committee creating the program, offer them wellness activities and resources to deepen their understanding of the value of this resource.
Program start date: 2018
Is Physician Well-Being a major priority of your current county society activities? Yes
What kind of activities do you do to promote physician wellness? Counseling Sessions, Small Groups (non-counseling) or Group Startup Facilitation, CME Style Training, Online Resources and Links and Wellness articles in newsletter/online.
For 2019, how many discrete members have you served? 30
For 2019, how many sessions have you provided? 82
Speaking now strictly of counseling/therapy delivered through the program, how do your members make an appointment? Appointments are made by members directly with therapists.
Where are appointments kept? Therapist's Regular Office
Which members are eligible for services? Physicians, Medical Residents and Retired Members of the Association.
How many appointments are allowed per member? 6 per 12 month period
What is your regular billing amount per 1 hour appointment? $100
Do you allow therapists to bill for no-shows? Yes
Is the member required or asked to pay anything and if so how much? No
Do you offer telehealth appointments? Yes
What demographics do you collect from your therapists on members? Age, Gender
Specialty, Employment Status (e.g. system employed/independent), Medical Provider Type
Challenges faced (e.g. depression, marital, etc.) and Appointment Urgency.
Do You Survey Program Participants for Satisfaction? Attempt
What is the biggest success of your program? Physicians have been very open to the program and they have been surprisingly transparent when they call me to discuss the program. A number of doctors have called to inquire about the program and say that while they aren't quite ready for counseling, it means a lot that this is a readily available resource. We have also had strong attendance in the programming we have done.
What surprises did you have as a result of establishing the program? Program directors at our residency program have been very grateful for the program and have promoted it widely among the residents.
What's the best advice you can give to somebody thinking of starting a program? Try to engage leadership from all area hospital systems to get support and buy-in from the program. If you have a committee creating the program, offer them wellness activities and resources to deepen their understanding of the value of this resource.
ACADEMY OF MEDICINE OF CINCINNATI
Escambia County Medical Society in Conjunction with Santa Rosa County
Hartford & New Haven County Medical Associations
South Central Idaho District Medical Society
Twin Falls, ID
Confidential Counseling Provided Through St. Luke's Magic Valley Medical Staff Office
Started in July 2018
Confidential Counseling Provided Through St. Luke's Magic Valley Medical Staff Office
Started in July 2018
